1. Order Processing
- Once an order is placed, it will be processed within 1-3 business days before being shipped.
- Orders are processed during business hours, excluding weekends and public holidays.
2. Shipping Methods & Delivery Time
- We offer reliable shipping services to ensure timely delivery.
- Estimated delivery times vary based on location but typically range between 1-3 business days.
- Unexpected delays due to weather, logistics, or other factors may occur, and we appreciate your patience.
3. Cash on Delivery (COD)
- We only accept Cash on Delivery (COD) as the payment method.
- The full amount must be paid at the time of delivery.
- If payment is not made upon delivery, the order may be canceled.
4. Shipping Charges
- Shipping fees, if applicable, will be calculated at checkout based on the delivery location.
- Any additional charges, such as customs or regional surcharges, will be the responsibility of the customer.
5. Address Accuracy & Delivery Issues
- Customers must provide accurate and complete shipping details to avoid delays.
- We are not responsible for orders delayed or undelivered due to incorrect addresses.
- If an order is undeliverable due to incorrect details, reshipping may be subject to additional charges.
6. Order Tracking
- Once your order is shipped, we may provide tracking details, if available, for you to monitor the delivery status.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [email protected] with relevant details and photos.
- We will investigate and assist in resolving the issue as quickly as possible.
8. Contact Us
For any shipping-related inquiries, please reach out to us at [email protected]
.