1. Eligibility for Returns

We accept returns only in cases where the product received is damaged, defective, or incorrect. If you experience any issues with your order, please reach out to us within 1-3 days of receiving your item.

2. Conditions for Returns

To qualify for a return, the following conditions must be met:

  • The item must be in its original condition, unused, and with all packaging intact.
  • Proof of purchase and relevant order details must be provided.
  • Returns must be initiated within the specified timeframe.

3. Return Process

  • To request a return, contact our support team at [email protected] details and photos of the issue.
  • Once the return is approved, we will provide instructions for returning the item.
  • We will arrange for a pickup or provide details on how to return the item.

4. Refund Process

  • Once we receive and inspect the returned item, we will process the refund.
  • Refunds will be issued via cash reimbursement or another agreed-upon method.
  • The refund process may take 1-3 business days after return approval.

5. Exchanges

  • If you received a defective or incorrect item, we will offer an exchange for the same product or a suitable replacement.
  • Exchanges are subject to product availability.

6. Non-Returnable Items

Certain items, such as personalized products, perishable goods, or hygiene-related items, may not be eligible for returns. Please check the product details before purchasing.

7. Contact Us

For any return or refund inquiries, please contact us at [email protected].